MSN Remote Assistance

Need help from friends on your IT issues. You can add remoteIThelp@hotmail.com as your friend.
(Assistance depends on availability)
After successful adding of friend.

Step 1. Show the menu bar.

 Step 2.
Click on Actions > Request remote Assistance.

Step 3.

Only contacts that are showing in the below list is able to assist you. Click on the "PERSON" and click "Ok" button.

Step 4. 

- A messaging windows will open as below:

 - Once your friend have accepted, you will need to show your desktop by clicking the "YES" button.
WARNING: Everything on the computer screen will be visible to your friend. Ensure "CONFIDENTIAL" document are closed.

Step 5.

- A separate Windows like below will appear on your friend's computer.

- You will have the below Windows that allow you:

a. Send a file over

b. Start talking (using computer mic)

c. Disconnect (the remote assistance)